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Aging outdoor AC condenser beside a Monmouth County, NJ home, on a service visit
Reviews · Freehold, NJ

Reviews from Freehold and Monmouth County Homeowners

A Google review is the plain proof of a job done right, and Novus Mechanical holds a 5.0 average across 48 Google reviews. They come from homeowners right here in Freehold and around Monmouth County. We are not going to tell you we are great. We would rather let the people who hired us say it.

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★★★★★5.0 on Google·48 reviews ·Serving Freehold homeowners since 2016

Why does Novus have a 5.0 rating?

Novus has a 5.0 rating because we do fewer jobs right instead of a lot of jobs fast. A 5.0 on 48 reviews does not happen by doing a lot of jobs fast. It happens by doing fewer jobs right.

That is the whole point of working diagnostic-first. Before we touch anything, we measure:

  • Load calculations, so the system is sized to the house, not a guess
  • Static pressure and airflow, so the ductwork can actually deliver what the equipment moves
  • Blower door testing, so a leaky house does not get blamed on good equipment

The fix actually solves the problem. The new system is sized for the house. The repair holds. So nobody is calling back a month later frustrated, and nobody is leaving a two-star review about a system that still does not work. Do it right the first time, and the reviews take care of themselves.

You will see the same themes in the reviews below: honest, responsive, clean work, and a real diagnosis instead of a guess. That is not luck. That is the method.

MeasureQuick test scoring an AC system 100 percent in Freehold, NJ MeasureQuick system score: 100% A+
In Their Words

What do Novus customers say?

★★★★★5.0· 48 Google reviews
★★★★★Google

I have worked with Novus Mechanical a few times now and recommend them to my neighbors. The owner is responsive, knowledgeable, fair and works clean. I have used Alex to install a completely new HVAC system, to help me figure out why it was so hot in one room in my apt compared to others and to understand my options for adding AC to an old house I am buying. Each time, he was easy to contact, was prompt with his site visits and proposals, was reasonably priced and completed the work when/how he said he would.

Sarah W.
★★★★★Google

Alex and Novus is what I have been looking for! I didn't want someone to come and tell me things that wouldn't solve my problem. I wanted real data and science to show the actual issue. He came and measured the static pressure in both of my furnaces — we planned out how to best address the issues, I got estimates quickly, install shortly after. The work was extremely clean, neat and professional. After all of the work we retested static pressure to show the effectiveness. Novus is the model for every contractor.

Jonathan J.
★★★★★Google

We recently had central A/C installed by Novus during a renovation. We are very pleased with the installation and as I'm sure often happens, there were adjustments needed once the system was in and operating. Alex and his team were very responsive and quick to follow-up every time we reached out. I'm more than comfortable recommending Novus to those looking for an outstanding HVAC contractor.

Robert H.
★★★★★Google

Alex and his team are the best HVAC service we have used, period. Our central AC unit stopped working one night during a heat wave, and they were there right away the next morning to diagnose, and the new compressor was installed 48 hours later. Everything is working perfectly again! They are extremely professional, knowledgeable, and honest. It feels great to know we have someone trustworthy and reliable to call if anything goes wrong in the future!

Zack B.

What the numbers said

One theme runs through the reviews above: real testing, not a guess. Here is what that kind of testing actually found on one Manalapan job, unrelated to any specific homeowner quoted on this page. Three companies had already quoted the same fix for a failing system: swap the condenser and furnace, nothing else, with no testing of any kind. We ran a static pressure test first and it read 0.933 in. w.c., well past the normal range of 0.2 to 0.7 in. w.c., even though the equipment itself was sized right for the house. The real problem was undersized ductwork and oversized refrigerant lines. We fixed the ducts, replaced the lines, and installed a heat pump with the existing furnace kept as backup. The finished system scored 100%, A+, on MeasureQuick, and static pressure came down to 0.49 in. w.c. That is the kind of number a homeowner never sees on paper, only on a report. You can read more about how we test before recommending anything on our how we work page.

Thermal imaging camera inspecting a home for heat loss in Freehold, NJ Thermal scan finds hidden air leaks
In Their Words

What do homeowners say when something breaks?

★★★★★5.0· 48 Google reviews
★★★★★Google

On the hottest day of the summer, I awoke to a broken air conditioner. I called Alex at Novus Mechanical and responded very quickly. He arrived late afternoon and diagnosed and repaired the problem quickly. We were so relieved and appreciative. He saved the day! Great Service!

Gayle G.
★★★★★Google

Alex said he would be able to come the same day, and followed up with specific details. He arrived on time, was friendly and professional. He was able to diagnose and correct the issue in very little time as well as point out some stuff we should be aware of with our system. I think we just found our new AC repair technician!

Theodore Y.
★★★★★Google

Very fast response to a broken gas furnace in the middle of winter. Alex was able to immediately diagnose the problem and install a temporary switch to get us up and running. He ordered a new one and when it arrived in a few days, he scheduled the install the next day. Amazing fast and professional service! Highly recommend!

John
In Their Words

What happens when another contractor could not find the problem?

★★★★★5.0· 48 Google reviews
★★★★★Google

I had an awful smell coming from my AC unit when I turned it on for the season. It is a newer unit installed about 3 yrs ago by a contractor other than Novus. I called the original contractor to check the unit and he could not find the source of the awful smell. I then reached out to Novus. Alex responded immediately. He came out and took the cover off to expose the coils. He cleaned the coils and the awful smell was gone! Alex was kind, understanding of the problem, efficient and even checked up on me with a text to make sure the smell was completely gone and that I was satisfied. I will absolutely call Novus Mechanical again for any HVAC needs!

Angel M.
★★★★★Google

Alex was great ! He was professional , knowledgeable and quickly diagnosed the problem with our HVAC system which turned out to be a stuck damper. I would highly recommended his services to anyone who is looking to troubleshoot their HVAC system. Going forward Novus will always be my first call for any HVAC issue !

E. Pierce

How do I leave Novus Mechanical a review?

If Novus has worked on your home, a quick Google review helps your neighbors find an HVAC contractor they can trust. It takes a minute and it means a lot to a small, family-run shop.

Ready to be the next one?

See what the work looks like up close on our air conditioning and cooling and home energy and HVAC diagnostics pages, or head to contact when you are ready to talk. Book a consultation and find out what a real diagnosis can do for your home.

Measure First

Get a Real Diagnosis, Not a Guess

We measure your home, explain what we find, and hand you one clear price. Book a consultation in Freehold or Monmouth County.

Call (848) 288-1133

Updated September 2026 by Novus Mechanical, Freehold, NJ

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